In the event of ascertained breakage, missing product, or items non-conforming to the order, or in the event that a replaced product does not meet your requirements, you will be entitled to request the delivery or reinstatement of the missing or non-conforming product and the deposit of the amount equal to the value of the disputed product/s in the next order.
Our products are covered by a three-year warranty.
By installing the product, the purchaser and/or user agrees to waive any claims against the manufacturer or dealer for any mechanical and/or electrical damage and for any expenses borne for the maintenance of the engine, gear shift, transmission, and other mechanical or electrical components installed on the vehicles.
This warranty is null and void if the products show any evidence of improper installation, neglect, abuse, improper maintenance or alterations to its original design and in the event of functional errors due to improper cabling connection.
Moreover, the warranty will be null and void in the event that the product is used in any way other than that for which Mechanic Chip Programming Technologies FZE designed it, as specified in all technical and promotional materials.
Mechanic Chip Programming Technologies FZE (manufacturer and dealer) will not be held liable for any direct or indirect damage caused by the breach of any of the terms and conditions of the express or implied warranty covering the product.
The manufacturer or dealer reserves the right to refuse any warranty request in the event that an authorised Mechanic Chip Programming Technologies FZE technician has not inspected the product beforehand.
The dealer or manufacturer is entitled to deny any warranty claims in the event of failures caused by force majeure.
This warranty cannot be assigned or transferred. This warranty is limited to the purchaser and does not extend to any subsequent purchasers or users of the product. This warranty cannot be transferred in whole or in part.
RIGHTS OF WITHDRAWAL
30 DAYS MONEY BACK
In the event that you are not happy with the purchase for any reason, you will be entitled to withdraw from the contract and return the delivered products without any penalty and without any explanation.
The right of withdrawal must be exercised via registered letter with return receipt sent to:
Mechanic Chip Programming Technologies FZE Dtec, Dubai Silicon Oasis
within thirty days from the day the order is received;
said communication can also be sent, within the same timeframe, via email (firstname.lastname@example.org), provided that is confirmed by the registered letter within the next 48 hours.
If the withdrawal complies with the conditions above, the amount paid for the products (delivery expenses are not included) will be paid back to you via bank transfer
this reimbursement is free of charge and will be made in the shortest time possible and, in any event, within 15 days from the date you communicate your wish to withdraw from the contract
you are required to send or bring the products you want to return within 14 working days from the date you communicate your wish to withdraw from the contract to the following address:
Mechanic Chip Programming Technologies FZE Dtec, Dubai Silicon Oasis, Dubai, United Arab Emirates
The products returned must be intact, unused, and in their original packaging. We reserve the right to withhold the amount for any partial or total product reconditioning expenses from the reimbursement in the event that the product has been used, is not in its original packaging, and in the event of non-compliance with the warranty terms and conditions the only expenses you will have to bear when exercising your right of withdrawal are those for returning the products.